Please allow 1–2 business days for your order to be processed before shipment.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
Delivery times vary depending on the destination. Please refer to the estimated delivery times below.
Region
Shipping Destination
Estimated Delivery Time
North America
United States
6–12 business days
Remote areas in the United States
20–30 business days
Canada
8–15 business days
Mexico
8–15 business days
South America
Colombia / Chile
15–21 business days
Europe
United Kingdom
6–12 business days
European Union countries
6–12 business days
Oceania
Australia
8–12 business days
New Zealand
8–12 business days
Asia
Singapore
6–10 business days
Malaysia
8–12 business days
India
15–30 business days
Other Asian destinations
5–10 business days
The delivery estimates above begin after your order has been shipped and do not include order-processing time.
Customs inspections, severe weather, public holidays, remote-area delivery and local carrier delays may affect the final delivery date.
Shipping Costs
Free standard shipping:
Orders over $39 USD
Standard shipping:
$6.99 USD
The applicable shipping cost will be calculated and displayed at checkout before payment.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
If you cannot find the email in your inbox, please check your spam or junk folder before contacting us.
Tracking information may take some time to become available after the shipment confirmation email is sent.
How Long Will It Take to Receive a Reply?
We aim to respond to customer inquiries within 1–3 hours during normal business hours.
However, please allow up to 24 hours for a response, especially during weekends, public holidays or periods of high inquiry volume.
I Entered an Incorrect Shipping Address
If you entered an incorrect or incomplete shipping address, please reply to your order confirmation email or contact us immediately at
service@kapvoesport.com.
Please contact us within 12 hours of placing your order. We will do our best to update the address, but changes cannot be guaranteed once the order has been processed or shipped.
Damaged Items
Every order is carefully packed before shipment. However, damage may occasionally occur during transit.
If your item arrives damaged, please contact us at
service@kapvoesport.com
and include the following information:
Your order number
Clear photos showing the damaged product and packaging
A brief description of the damage
Once we receive and review the information, we will provide an appropriate solution, such as a replacement or refund, depending on the circumstances.
Arrived really quick. Packaged really well. Look superb and have a open field of vision.
My only criticism is that they leave a pinch mark when taking them off.
Apart from that. Top product.
I was pleasantly surprised by my glasses, which I wore pretty much all week whilst skiing in the Italian Alps. We were fortunate to have some lovely weather and these glasses protected my eyes really well - I must admit I was a little sceptical, but I didn't suffer any sore eyes that are a clear indicator of "rubbish". The lenses reacted immediately I stepped out of the lift and into the sun and onto the bright, white, piste and when I stepped back into the lift, the lenses cleared quickly too - I've yet to wear them on the bike, but summer is nearly here so fingers crossed.
The glasses are well-made, lightweight, and the lenses have excellent clarity and visibility. The color-changing part works well; it's not very fast and doesn't darken much, but it's pleasant. For the price, they're not bad. The accessories included in the case are good. I recommend them.
I'll test the sunglasses with my sailing team at the pre-worlds in Triest next week. We'll decide then, if the whole team of five will change to your product for the worldchampionship. We'll let you know!
Cheers
Peter
Team Nefeli (Insta: nefelisailing )
I’m love these glasses so much! They’re the perfect cool guy transitions lenses. I love them for cycling but I also wear them daily while I’m working my landscaping job and they’re amazing. So many friends compliment me on them!!
After contacting customer service because I was shipped the wrong item , they promptly responded within 24 hours and I had my cycling glasses within four days! Just in time for a bike trip to Connecticut in Rhode Island. Your customer service via email was fabulous, helpful and quick to ship me the right glasses highly recommend.!
Wore these snowboarding today on a bluebird day - they were perfect in every light and looked super fly!! Pretty sure il going to catch my husband « borrowing » these ;)