Please allow 1–2 business days for your order to be processed before shipment.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Times
Delivery times vary depending on the destination. Please refer to the estimated delivery times below.
Region
Shipping Destination
Estimated Delivery Time
North America
United States
6–12 business days
Remote areas in the United States
20–30 business days
Canada
8–15 business days
Mexico
8–15 business days
South America
Colombia / Chile
15–21 business days
Europe
United Kingdom
6–12 business days
European Union countries
6–12 business days
Oceania
Australia
8–12 business days
New Zealand
8–12 business days
Asia
Singapore
6–10 business days
Malaysia
8–12 business days
India
15–30 business days
Other Asian destinations
5–10 business days
The delivery estimates above begin after your order has been shipped and do not include order-processing time.
Customs inspections, severe weather, public holidays, remote-area delivery and local carrier delays may affect the final delivery date.
Shipping Costs
Free standard shipping:
Orders over $39 USD
Standard shipping:
$6.99 USD
The applicable shipping cost will be calculated and displayed at checkout before payment.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
If you cannot find the email in your inbox, please check your spam or junk folder before contacting us.
Tracking information may take some time to become available after the shipment confirmation email is sent.
How Long Will It Take to Receive a Reply?
We aim to respond to customer inquiries within 1–3 hours during normal business hours.
However, please allow up to 24 hours for a response, especially during weekends, public holidays or periods of high inquiry volume.
I Entered an Incorrect Shipping Address
If you entered an incorrect or incomplete shipping address, please reply to your order confirmation email or contact us immediately at
service@kapvoesport.com.
Please contact us within 12 hours of placing your order. We will do our best to update the address, but changes cannot be guaranteed once the order has been processed or shipped.
Damaged Items
Every order is carefully packed before shipment. However, damage may occasionally occur during transit.
If your item arrives damaged, please contact us at
service@kapvoesport.com
and include the following information:
Your order number
Clear photos showing the damaged product and packaging
A brief description of the damage
Once we receive and review the information, we will provide an appropriate solution, such as a replacement or refund, depending on the circumstances.
I may not ride as fast as I used to, but at least I look fast! 😎 These glasses are fantastic. They’re incredibly sturdy, the quality is outstanding, and they’re comfortable even on long rides. I get compliments on them almost every time I’m out on the bike. If looking good adds a few extra watts, these are definitely worth it. Love them!
The quality of the glasses is outstanding for the price. The only thing I'm not entirely convinced about is the optical clip; it's too far from the lens and bumps against your eyelashes. It's also quite... It's clunky, difficult to put on and take off, and will probably end up breaking.
J’ai fait une erreur lors de la commande , je voulais le modèle gris avec verres bleus et j’ai l’impression que le photochromique ne fonctionne pas bien
I’m really happy with my Kapvoe glasses. The quality is good, they fit comfortably, and they’re pleasant to use overall. They also look stylish and do their job well, so I’m satisfied with the purchase.
The only thing I would recommend is choosing a model with anti-fog protection. During active use, that would definitely be a big advantage. Other than that, I’m very happy with the glasses and would recommend them.
Good sunglasses in general! For me to improve, temples are not as comfortable as expected, little hurt in the ear and the nose part doesn’t fit properly as well. Will let time go and see if finally ends fitting perfect. Shipment ok.
Very comfortable! Good protection against wind, insects, and sun! The photochromic glasses are very interesting, the fact that it adapts to the light make it very pleasant and polyvalent.
Las gafas me han encantado, me ajustan muy bien y son de gran calidad. Entiendo que la calidad de la protección del cristal también es muy buena.
Muy satisfecho con la compra.
I would have felt better about the purchase had I not had to wait for shipping from CHINA. Although I will say I do like them and wear them on my road bike rides. At least ship them from state side.
Bought for my wife who has eye disease which is causing her vision to go. The lenses have helped her daily. As sun goes in and out the lenses work perfect for adapting her vision. The frames wrap around enough to protect her vision. Great choice and thank you customer service for you input.
These glasses are not truly photochromic. The lenses do not darken in sunlight and always stay the same transparency. The reflective or mirror-like effect is only cosmetic. The description is misleading, because “photochromic” means lenses should actually react to sunlight.
Fake